If you are not 100 percent satisfied with any sticker or magnet sold by CarryaBigSticker, simply return the product, along with the vehicle or refrigerator it is attached to, and we will gladly refund your money, while keeping your vehicle and helping ourselves to anything that looks good in the fridge. Just kidding. If you are not happy with your product for any reason, simply return it for another item or a refund. Depending on the circumstances, we may charge you a restocking fee to cover our shipping and handling costs. The restocking fee will not exceed 25 percent of the original purchase price. However, if the return is necessary due to our mistake, or a defect in the merchandise, we will offer you a full refund or an exchange, and we will reimburse you for the cost of return shipping. Merchandise must be returned in the same condition it was received within 30 days of delivery. How to Contact us: By Mail: CarryaBigSticker 3201 Zafarano C 445 Santa Fe, NM 87507 By e-mail (preferred): team (at) CarryaBigSticker (dot) com